Jobs Description
We are seeking an AV Admin to provide administrative and operational support for the DFW AV team coordinating service requests, projects, vendors, equipment, documentation, and day-to-day AV operations. The AV Admin will serve as a key point of coordination between AV staff, customers, vendors, and internal departments.
Responsibilities
- Coordinate AV service requests, work orders, installations, and maintenance activities.
- Manage schedules, project trackers, documentation, and status updates for AV initiatives.
- Coordinate vendor activities, including site visits, quotes, scheduling, installations, and follow-up.
- Maintain AV equipment inventories, room information, warranties, contracts, and related records.
- Track project deliverables and completion status.
- Coordinate room access and scheduling with customers, ETAM, Planning, TS, and other stakeholders.
- Monitor open service requests and ensure issues are routed and followed through to resolution.
- Maintain AV standards, procedures, and documentation.
- Support planning and coordination for AV refreshes, room upgrades, events, and other technology initiatives.
- Perform other administrative and operational duties as needed to support
Qualifications
- Experience coordinating AV service requests, work orders, installations, and maintenance activities.
- Experience troubleshooting, maintaining, and setting up AV equipment and conference room technologies.
- Experience and proficiency with Microsoft Office, Excel, Teams, SharePoint.
- Experience creating and maintaining detailed records, trackers, and reports.
- Experience coordinating AV vendors and procurement.
- Experience demonstrating strong organizational and communication skills.
- Experience demonstrating strong attention to detail and follow-through
- Experience managing multiple priorities, deadlines, vendors, and stakeholders.