Jobs Description
We are seeking experienced Senior Technology Trainers to design, develop, and deliver high-quality training programs supporting a range of technology platforms. The role focuses on enabling users through instructor-led training, digital learning content, and technical documentation for both proprietary and commercial software applications.
Responsibilities
- Design and deliver instructor-led training sessions (virtual and/or in-person)
- Develop training materials, including:
- User guides
- Quick reference documents
- Training videos and e-learning modules
- Create instructional content for software applications (e.g., Microsoft tools, proprietary systems)
- Collaborate with stakeholders to understand training needs and align delivery
- Provide regular status updates and communicate progress with project leadership
- Manage multiple training initiatives and ensure timely delivery
Qualifications
- Deliver engaging training using adult learning principles
- Experience with instructor-led training (ILT) for technical audiences
- Content Development
- Create:
- Technical documentation
- Quick reference guides
- Web-based training content
- Video-based learning modules
- Tools & Technologies
- Familiarity with tools such as:
- Camtasia
- Articulate 360
- Vyond
- Project & Stakeholder Management
- Ability to manage multiple training projects simultaneously
- Strong coordination and time management skills
- Effective communication with stakeholders and SMEs
- Technical Knowledge
- Strong understanding of:
- Microsoft Office ecosystem
- Training development methodologies
- Troubleshooting user issues
- Additional Requirements
- Ability to create and present training for professional audiences
- Strong communication and presentation skills
- Capability to develop engaging and effective instructional content